Dear Forza Team,

How are you? Good afternoon. Hope all is well. I love your game. I live in the Bronx, NY. My name is Rey. I bought Forza when it was on discount at the XBOX STORE. Since I purchased the game, I have been unable to play the game consistently. I use Altice One from Cablevision’s Optimum. My speed is almost 200 MBPS. I use direct connection on a 50 Ft long cable. I am able to play all of my games consistently, COD: MW, NBA 2K20, Madden NFL 20, except for FORZA 7. I am even to play Forza Horizon. Why is this problem happening, how can I fix it, will this be addressed in the next FORZA. Is it possible that I get a refund, since I called XBOX customer support and they directed me to these forums? Thank you for your time and for the greatest racing simulator in gaming.

Any help would be greatly appreciated.

Stay Safe and Enjoy Your Weekend.

Keep Racing!