Drivers issue on Bootcamp [PC]

Robalcfg · September 12, 2018, 9:25pm

I have an error on startup, it’s says that I have outdated graphic card drivers. If I click “Ignore & contintue” it crashes.
Problem is that I have the latest drivers available for my graphic card (Radeon Pro 560 on Macbook Pro 2017 - Bootcamp on Windows 10).

System Information

Time of this report: 9/12/2018, 23:18:03
Machine name: DESKTOP-DM9EDB7
Machine Id: {E9BF3A43-8B6A-4238-9A18-F2C967DFF69D}
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: Polish (Regional Setting: Polish)
System Manufacturer: Apple Inc.
System Model: MacBookPro14,3
BIOS: MBP143.88Z.0178.B00.1806261159 (type: UEFI)
Processor: Intel(R) Core™ i7-7820HQ CPU @ 2.90GHz (8 CPUs), ~2.8GHz
Memory: 16384MB RAM
Available OS Memory: 16282MB RAM
Page File: 4511MB used, 18681MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 192 DPI (200 percent)
System DPI Setting: 192 DPI (200 percent)
DWM DPI Scaling: Enabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: Radeon Pro 560
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67EF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67EF&SUBSYS_0179106B&REV_C0
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12184 MB
Dedicated Memory: 4044 MB
Shared Memory: 8140 MB
Current Mode: 2880 x 1800 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.680188,0.320812), Green(0.265148,0.690930), Blue(0.151867,0.052258), White Point(0.313000,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: Color LCD
Monitor Id: APPA031
Native Mode: 2880 x 1800(p) (60.001Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0316479.inf_amd64_909fbb4582f4a5b4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0316479.inf_amd64_909fbb4582f4a5b4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0316479.inf_amd64_909fbb4582f4a5b4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0316479.inf_amd64_909fbb4582f4a5b4\amdxc64.dll
Driver File Version: 22.19.0170.1536 (English)
Driver Version: 22.19.170.1536
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.2
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 20.07.2017 02:00:00, 1676248 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24AF-11CF-DB75-D3217CC2DB35}
Vendor ID: 0x1002
Device ID: 0x67EF
SubSys ID: 0x0179106B
Revision ID: 0x00C0
Driver Strong Name: oem21.inf:cb0ae414b9971d06:BR_316478_ati2mtag_Polaris11DS:22.19.170.1536:pci\ven_1002&dev_67ef&subsys_0179106b&rev_c0
Rank Of Driver: 00D10000
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

ZeroD4RK_303892 · September 12, 2018, 9:54pm

Your drivers are out of date You will need this version.

AMD
Adrenalin Edition 18.8.2 (24.20.13011.1009)

Example:
https://www.amd.com/en/support/graphics/radeon-rx-vega-series/radeon-rx-vega-series/radeon-rx-vega-64

Thanks

Robalcfg · September 12, 2018, 10:11pm

About the drivers from the link “NOTE: This driver is not intended for use on AMD Radeon products running in Apple Boot Camp platforms.”

As I said, I have the latest drivers available for my configuration. I’ve checked and there is no way to update them to version that is in a FH4 message.

Robalcfg · September 13, 2018, 11:45am

Ok, I found unofficial way to install newer drivers. It works now for me, but still game will be incompatible for all bootcamp users that does use only official drivers source.

Helox2000 · September 14, 2018, 7:31pm

where did you find these drivers? I am having the same issues

Robalcfg · September 16, 2018, 12:27am

http://bootcampdrivers.rf.gd - don’t know if it’s safe source but definitely worked for me.