Download stopping bug - HELP

I am facing the bug that many other users have faced - that of automatic download freezing. My download freezes at 39gb and then it displays 1-5 kbps speed.

I have tried every user given solution but none are working for me.

I have tried:

  • Renaming SoftwareDistribution folder
    Stopping download that would say that it’s downloaded - but upon playing it crashes immediately (of course it’s not downloaded)
    some other solutions

I HAVE PAID FOR A GAME AND CAN’T DOWNLOAD OR PLAY IT. Microsoft store is pathetic. I am at my wit’s end.

Please help is possible.

help pls!