Crash on splash / loading screen.

Troubleshooting Hub Legacy Troubleshooting Legacy Motorsport Issues
1

When attempting to launch the game it crashes during boot. I recieve the following event log each time : Event ID 10001

Unable to start a DCOM Server: Microsoft.ApolloBaseGame_1.111.7523.2_x64__8wekyb3d8bbwe!forzamotorsport7 as Unavailable/Unavailable. The error:
“5”
Happened while starting this command:
“C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.111.7523.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe” -ServerName:forzamotorsport7.AppXhg3ar1rc79h5svsr7cnv3r2f5jf1vzfk.mca

I am patched to version 1709 and have updated my 1080ti drivers to most recent.

I’ve spent 20+ hours going through similar topics and trying various fixes posted on these boards.

I’ve reinstalled the game 3 times.

Please help!

2

I have the same problem.

Unable to start a DCOM Server: Microsoft.ApolloBaseGame_1.111.7523.2_x64__8wekyb3d8bbwe!forzamotorsport7 as Unavailable/Unavailable. The error:
“317”
Happened while starting this command:
“C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.111.7523.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe” -ServerName:forzamotorsport7.AppXhg3ar1rc79h5svsr7cnv3r2f5jf1vzfk.mca

3

Found the solution here: https://forums.forza.net/turn10_postst113523_The-game-no-longer-loads-for-me.aspx

Installed a free app via the MS Store and FM7 now launches without issue.

4

Good to see someone find a work around, but that solution isn’t working for me.