I bought the ultimate edition, so I have the VIP and Car Pass. My XB1 broke a while ago, so I’m using another one, made sure both were installed, but I am unable to use them. I tried to get the car packs, but it’s showing that they’ll cost me, and when I try the car pass option, it says I already have it. And so I am unable to download the new cars.
I’ve tried uninstalling and reinstalling everything, power cycling, signing out and back in. I’m stumped. Is the car pass tied to the original device instead of the live account? Is there a resolution?