Can't play Forza 2 with my XBOX One Account but we can with other accounts


When I try to play Forza 2 using my XboxOne Account, it gives me an “Invalid Account” error that reads:

“The Forza Horizon profile you are trying to load is no longer available. Please delete it from the Xbox Dashboard and create a new one.”

We’ve done this twice now and it still won’t work.

One thing we have not done, and would rather not have to, is change the email address associated with the account. That would mean creating a new email address which would cause many other inconveniences I don’t want to get into.

Anyone know how this can be resolved?