Can't get past "press a to start"

now after 6 hours of texting with xbox service they told me to ask in this forum…
i have this problem where i can’t get past the “press a to start” nothing happens when i press a
i have tryed a lot of different things like uninstalling and reinstallig, setting my xbox to factory new ect.
i hope there is someone that can help me because i have been really exicted to play forza 4… (:

I am having the same issue. It is stuck on the title screen with no audio. Press “A” to start but no buttons work. Xbox guide buttons work fine but Forza will not do anything.

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