Both boys pc's opening same game

I bought 2 copies of the Ultimate edition using 2 different Microsoft accounts. When we open the game on both computers it says that the game is in play on another device.
Each account only references the boys computer name and both computers show that I bought the game on that Microsoft ID.
Any ideas?

Make sure that both computers are logged onto separate accounts in the microsoft store.


I ordered the games using different Microsoft accounts, and log in on each computer with a different Microsoft account, but they seem to be intermixing somehow. I can’t get any verbal help, every phone number sends me to a website.

Can you post screenshot of each screen
Probably is a Microsoft issue
Makes no sense that the game is saying that unless both accounts are signed in on both pc at the same time

sounds like they’re using the same account. Make sure you have two different accounts for them to play on.