Anna/Forza Link locking game up

Ok so anytime I finish a story race or whatever, I get Anna telling me all her life story and I dont care honestly. Everything goes fine until it says use d-pad to activate forza link.

If i push this dang button any harder ima break my controller. I’ve tried re-binding the controls. Tried turning off forza link and Anna all together. Doesn’t work. Its driving me nuts